At Your Fingertips, LLC
Computers | Websites | Business VoIP
ABOUT US
At Your Fingertips, LLC is a limited liability corporation that was established to provide information technology services to businesses and home owners alike. We started working with customers back in April of 2004 and we have worked diligently to effectively manage the technology needs of every company and individual we support.
We believe technology is critical to the operations of businesses and households and these systems must be properly secured, protected and routinely maintained to ensure the privacy of the information they hold. Kim Alsup, the founder of At Your Fingertips brings both the knowledge and experience she acquired working in the information technology industry for over 35 years. She has managed corporate help desks, remote and field service technicians, project managers, programmers, systems and security analyst and has supported thousands of users with various kinds of information systems and computer hardware.
This experience has allowed her to establish and direct this company to successfully support the needs of all the companies and individuals that need information technology services. She is a dedicated owner and a committed and competent leader that directs a team of experienced individuals that possess the skills needed to support you and the systems you depended on each day. Contact Kim directly to see how At Your Fingertips can help you and your business today and tomorrow.
Our Objectives for Your Business!
For business, we believe in an organized and calculated approach to your support services.
Our priority is to provide scheduled maintenance services and to be there when you need us if there is an unscheduled outage. More than problem solving, our focus on problem prevention will save you time and money.
Our main goal is to find the right solution for the job, implement it as designed, and maintain the solution and supportive services to minimize unscheduled down time. And our ongoing objectives are to employ solutions that minimize disruptions to your work process, make maintenance time as painless as possible and do all this when the time is right for you.
Our Objectives for Your Home!
For our home customers, we believe in an objective approach to your computing services.
Computer use at home is very different from at the office. You have personal control over your computer, which can be devastating if you make the wrong choice.
The computer is routinely asking you for authorization to do various things that you have no idea what they actually are. Our objective is to impart our knowledge and help you become comfortable with your computer. We try to make the process as painless as possible, providing quarterly, bi-annual or yearly services calls to update and maintain your computer and computer network. Our objective is to let you relax at home and not worry about the status of your computer. We work with you to keep your systems at home, running and virus free.
Do…
Clean your computer equipment regularly;
Clean around your computer regularly;
Clean your computer equipment regularly;
Create & keep your recovery discs;
Back up your data regularly;
Unplug your computers during storms.
Don’t…
Install Toolbars, create favorites instead;
Eat or drink beside or near your computer;
Ever attach a magnet to your computer;
Use harsh chemicals on your computer;
Smoke around your computer equipment;
Forward chain emails to anyone!
Always…
Buy and renew Virus Protection, don’t let it expire;
Plug your computer into a surge protector, laptops too!;
Use a password to protect your computer;
Make note of your password and put it in a secure location you remember;
Secure your wireless network;
Turn off your computer and seek assistance if you suspect you have a virus;
OUR PROFESSIONALS
At Your Fingertips is a team of professionals and technicians who bring decades of expertise to help you make the right decisions, solve problems and increase productivity. Whether you seek website design, support services, consultation or training to improve your computer knowledge, count on At Your Fingertips to assist you. Your problem, large or small, is our priority.
CREW OF
04
KIM ALSUP
President, CTO
Kim Alsup, our President and Chief Technology Officer (CTO) is the founder of Computers at Your Fingertips. She brings over 25 years of experience in information technology. Kim is a hard-working perfectionist who is dedicated to our customers. She has the utmost respect for the importance of information technology in business and at home. Kim continually embraces technology and is here to raise awareness and inspire others to do the same.
THOMAS ALSUP
Vice President
Thomas Alsup, our Vice President of Sales & Marketing is the co-founder of Computers at Your Fingertips. Thomas is dedicated and hardworking consistently striving to let others know we are here to help, marketing our services every step of the way. Thomas also leads our setup, relocation and installation team to ensure equipment is carefully moved and setup properly making sure everything is completed to your specifications and our quality standards.
CORAIMA NEGRETE
Sr. Technician
Coraima Negrete, our Sr. Support Technician, specializing in desktop support, has been with At Your Fingertips, LLC since August 2012. Coraima’s advanced technical skills have earned her the trust of all our existing clients and everyone she encounters. You can trust Coraima to fix, install, update and maintain your computer systems.
NADIA MEZA
Web Designer
Nadia Meza, our Web Designer, specializing in Web Design, has been with At Your Fingertips, LLC since July 2008. Nadia is both a graphic designer and photographer. She has the skills and expertise necessary to create premium quality websites that professionally and effectively represent your business on the internet.
SERVICES
We Analyze
Initially, we meet with you to gather information about you and your business. Then we review your systems and how they are used. These steps are essential to allow us to design a plan for your business to use now and in the future.
We Design
Then we focus our efforts on designing a solution that will ensure reliability and ultimately cut cost and increase productivity. When appropriate, we include quotes for all the equipment required, searching for quality products at competitive prices.
We Deliver
Once our design is approved, we are there to complete the job, on time and within budget. We coordinate all activities to ensure minimal down time, working days, nights and weekends as needed. We do what’s necessary to get the job done right the first time.
We Support
Before, during and after implementation, we are there to support you and your staff. We have the necessary tools and techniques to provide support in the most efficient ways possible, remotely, on and off-site. We can even facilitate training for you and your staff.
We Maintain
We maintain your systems so you can focus on the needs of your business. We work proactively to keep systems up-to-date and ready to support your challenges and priorities.
We Guide
As time progresses, we are there as a resource to help you separate fact from fiction. We are there to be your advocate and when necessary your protector. We are here to help you.
CONTACT
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